Your orders
Receive (scan at the door)
Scan a label with the camera, a photo or a typed number to mark orders received.
Fulfillment → Receive is for the moment a package arrives. Scan its label and the matching order is marked received, no email needed.
Three ways to scan
- 1Live camera
Allow camera access when the browser asks. The picture is read on your device and nothing is uploaded. Hold the label's barcode in view.
- 2A photo of the label
On a phone this opens the camera app. Use it when the live camera will not start.
- 3Type the number
Enter the tracking or order number and submit.
Every scan lands in the list below: the product, its order, and whether it was marked received. Pressing Undo on the latest scan reverses it. If a tracking number matches more than one order, you are asked which order it is.
Camera not working?
Browsers only allow the camera on secure pages, so use https://orderpilot.live. Close other programs that hold the camera (Zoom, Discord, OBS), and check the site's camera permission. In an app browser without camera support, use a photo or type the number.