Your orders
Inbox Scan
How scanning works under the hood, what it reads, and what it never touches.
Inbox Scan is the engine of orderpilot. The step-by-step is in Run your first scan; this page explains the details.
What a scan reads
- Order confirmation, shipping and cancellation emails from the retailers you ticked.
- Inside them it picks out the retailer, items, quantity, total, order number, delivery address and tracking number.
- By default it also reads the Junk / Spam folder, because retailer emails often land there. You can switch that off in Settings.
What it never does
- It does not mark mail as read, move it, send mail or delete anything.
- It does not log into any retailer or place orders.
- It only runs when you start it.
How statuses are decided
Each email moves an order forward: a confirmation creates it as Processing, a shipping email makes it Shipped and stores the tracking number, delivery emails make it Delivered, and a cancellation email moves it to Canceled. If a status email is missing you can mark an order delivered yourself.
Tips for big inboxes
- Do the first scan with a long range (1–2 years) and every later one short.
- Untick retailers you do not buy from.
- Use groups on Connected inboxes to keep many mailboxes organised.